One of the most important tools for tracking irregularities and non-compliance, Canal Aberto (Open Channel) is how employees, third parties, and partners can report grievances and ask questions about ethical dilemmas. With national and international reach, it is operated by an independent company, which deals with information confidentially and diligently, ensuring its proper processing. This channel works 24/7 in three languages: Portuguese, Spanish, and English.
All contacts are guaranteed anonymity and are recorded by an external company, without interference from Oxiteno or other companies in the group. Comments and complaints are forwarded to the DRCA and reviewed by certified employees to act as impartial investigators.
Available to the company's internal and external audiences. Calls are free.